Shipping policy

Shipping and Delivery

1.Ready-made dresses: Shipping will be arranged within 3-5 business days after the order is confirmed and paid. Custom dresses / Made-to-order items are not ready to ship. Normally it takes 15 to 25 days for production, and 9 to 18 days for shipping to the USA. The specific time may be extended due to complex customization requirements, and the store will notify you in advance.

2.The Store ships to the countries/regions specified on the Store. The shipping fee is calculated based on the shipping address, product weight, and shipping method selected by the Customer. The Customer shall bear the shipping fee unless the Store offers free shipping activities.

3.The Store is not responsible for delays, losses, or damages caused by factors beyond its control (e.g., customs inspection, natural disasters, logistics company errors).

4.Once the package is delivered to the shipping address provided by the Customer and signed for, the responsibility for the package is transferred to the Customer.